As Explained Section 15 of the Terms & Conditions - Please try before you buy
Products in electronic format (delivered by email and internet) – are normally offered with a 28 day money back guarantee. However some of our partners that supply us with products do not offer refunds, thus on certain products we are unable to offer refunds to you.
The partners that do not offer refunds on their products are as follows:
- Kaspersky
- ESET
- Avira
- AVG
- eScan
In order to avoid a situation of you purchasing a product that you are not fully satisfied with, we strongly recommend that you first download the free trial version and evaluate it. Most partners allow you to download a fully functional trial product and use it for around 28 days for free. At the end of the trial period if you are satisfied with the product then you may proceed to buy it; otherwise you should try out a different trial product until you find the product that you are most satisfied with.
